Increasing Sales by Re-distributing Workload

As times have got tighter, many businesses have had to retrench staff in order to survive. Many have decided to hang on to their ‘income producing’ staff and trade off their admin or support staff and generally and middle management staff.

This produces the dilemma that admin tasks are under pressure and many internal processes are struggling.

One strategy is to re-distribute workload by utilising some of your ‘income producing’ staff to pick up some of your admin and support functions. This may be difficult when your staff have already been through a tough time as the business has be taking hits but can provide a significant pay off when you work it through.

Step outside your business for a few minutes and brainstorm but don’t think about personalities, preferences or tasks at this point.

1. Look at your current distribution of work that is coming into the business. Is there available time that could be utilised within the business? Remember any amount of time is valuable.

2. Which admin or support tasks could be undertaken by an someone who knows about the business but may not be necessarily ‘admin trained’?

Put that list aside and start another…

3. Do any of the current staff have any particular leaning towards working outside of their current job?

4. Would any staff want to help out even if not an initial choice?

Take both of your pages and look for any easy matches first.

Next work on the less obvious ones.

Don’t forget, you can contact me if you’d like me to facilitate this process specifically for you.


Kathy Smail

Please note all prices include GST

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